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There are numerous reasons behind the use of remote desktops, which play a crucial role in today’s IT software ecosystem. If you’re providing support services for desktops and laptops, working with virtual servers or applications, or working in a company in which the offices are distributed nationally or internationally, you’ll be using remote desktop software.
Windows systems come with a built-in protocol for remote connections. Microsoft Remote Desktop Protocol (RDP) provides a graphical interface through which users can connect to a remote computer via a network connection. Ableton live 9 free crack. However, there are now several RDP alternatives on the market, designed to address potential functionality gaps. My top recommendation for a remote desktop alternative is SolarWinds® Dameware®, offering an on-premises and a cloud version, both designed to facilitate the easy handling of remote desktop issues.
What Is RDP?
RDP, short for Remote Desktop Protocol, is a protocol developed by Microsoft. It allows you to connect to another computer using a graphical user interface, so you can interact with the remote machine. You can control a remote desktop session and delete or copy text between applications running on the host machine and the guest machine. This helps with remote troubleshooting and issue resolution, so IT staff won’t need to go directly to the computer experiencing the problem.
- The free version of the TeamViewer remote access software, operates seamlessly with a Mac, Windows or Linux remote desktop; it also boasts cross-compatibility, allowing users to remotely support other devices from a mobile device. Additionally, mobile to mobile support is possible with an add-on.
- With Chrome Remote Desktop (iOS & Android) you can remotely access a Windows, Mac, Linux or Chromebook computer. All you have to do is download the Chrome Remote Desktop App for the computer platform of your choice, run it and follow the instructions to set it up. Then run the application from your mobile device.
- Remote access software is often compatible across multiple platforms (e.g., PC, Mac, iOS, Android) and can be accessed via software installation or web-based links, depending on the software.
- There are many remote desktop apps out there, but the right one for you could depend on why you need remote PC access in the first place. Find out which solution is best for you! Remote PC access software, also known as remote desktop or just remote access, lets you remotely control a computer or device from another device.
However, with the rise of cybercrime have come warnings about the security of RDP. Moreover, several RDP alternatives have appeared on the market, many of which offer much more in the way of capabilities depending on your specific needs. If you’re looking for an alternative to Remote Desktop Protocol, consider the options below.
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Best Remote Desktop Alternatives 2020
Dameware Remote Support is a significant upgrade from RDP, designed to provide all of the same features as the Microsoft protocol along with added features that help enhance problem resolution and cybersecurity on remote devices. Like RDP, DRS makes it easy to connect remotely to other computers. With additional features built to go beyond those in RDP, DRS makes for a comprehensive and easy-to-use remote desktop connection manager alternative.
Like RDP, DRS offers multi-platform remote access, with support for Mac, Windows, and Linux computers. In an enterprise setting, for example, it can work across your Windows desktops, Linux servers, and Mac devices staff may connect with from home. That includes providing access to computers from Android and Apple devices including tablets, which are not supported in RDP.
Both RDP and DRS offer the ability to connect over both the internet and LAN. This is particularly important in DRS since this, along with the tool’s other features, can help facilitate straightforward troubleshooting. With both DRS and RDP, you can remotely reboot entire systems or stop services and processes if something is causing the system to fail. DRS is designed to go beyond that, though—it includes system tools that allow you to fix problems on a computer you’re connected to remotely without having to interrupt the user’s session. DRS, like RDP, also lets you directly copy and paste—or delete—text in applications between the host and guest machine.
Dameware Remote Support offers a free trial for up to 14 days.
Another good option to consider, particularly if you are working in a cloud-based IT environment, is Dameware Remote Everywhere. DRE is in some ways the same tool as DRS, but it offers slightly different features.
First, DRE is designed for use in the cloud, which means it is accessible from any compatible device with internet connection. RDP also connects to remote devices over the internet; however, a distinction between the two tools may arise when it comes to speed. While DRE has a particular focus on speed, with remote connections typically established within eight seconds, RDP typically has slower connection times.
![Free remote access software for mac and pc computer Free remote access software for mac and pc computer](/uploads/1/3/8/0/138024645/278660406.jpg)
DRE also includes additional features for taking screenshots and recording during remote sessions and connecting with the user through VoIP or video call. RDP doesn’t natively include these features, with the only way to record or take screenshots during remote sessions is by implementing outside tools and procedures.
Dameware Remote Everywhere offers a free trial for 14 days.
Royal TS provides support for RDP and other connection protocols, including VNC, SSH, FTP and SFTP, and connection through web-based interfaces. Like other professional tools, it includes credentials management and sharing features, so you don’t need to log in repeatedly. It also provides remote troubleshooting capabilities.
One of the unique features of Royal TS is it can create command tasks and key sequence tasks, which allow you to create your own tasks and automate parts of your troubleshooting processes. For example, ping and traceroute are built in, and you can automate repetitive tasks, so you can execute them as soon as a connection is established.
Royal TS distinguishes itself from RDP when it comes to credential allocation. While RDP lets you save and share credentials between teammates, it does not let you save credentials tied to a remote desktop gateway. Not only does Royal TS let you create objects and folders and dynamically allocate credentials, it also lets you link folders and connections to inherit credentials. These features are designed to facilitate strong access and security measures.
Royal TS offers a free download of its “Lite” version, which allows up to 10 connections and 10 credentials. The paid version is also available through the developer’s website.
If you’re looking for an RDP alternative specifically for use with Mac computers or mobile devices, Edovia produces many products, including several versions of Screens.
Screens iOS allows you to control other computers from your iPhone or iPad, using an SSH connection. It can connect to Mac, Linux, Raspberry Pi, and Windows PCs, using the Screens Connect app. You can view the current session (e.g., for troubleshooting), or start a new session.
Screens Mac provides the same capabilities as Screens iOS, but from Mac OS systems.
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There is a free trial of Screens Mac, and a free version, called Screens Express, with limited usage for specific circumstances. Screens Mac is downloadable through the Edovia website. You can buy Screens iOS from the App Store.
Terminals is an open-source remote desktop manager intended to manage the problem of controlling multiple connections simultaneously. It integrates RDP as one of the protocols it supports, but also works with VNC, VMRC, SSH, Telnet, RAS, Citrix ICA, and HTTP and HTTPs.
It includes several basic features to make the remote connection experience smoother, including a multi-tab interface, resizable windows, customizable toolbars, and a connections history, so you can see which machines you have connected to recently. You can also search by server name and look at protocol notes. This tool is high-quality, but basic, and it may not be suitable for a large enterprise needing a greater set of features for IT support and troubleshooting management.
You can download Terminals for free on Github.
As a free tool, Terminals is a mRemoteNG alternative. For a comparison of mRemoteNG vs. Terminals, look at both repositories in Github to view the documentation, as it gets a little technical.
How to Choose an RDP Alternative
There are several factors behind choosing a good RDP alternative, but your decision will in large part depend on the number of connections you’re dealing with, the type of information in your environment (e.g., if it’s sensitive and needs extra security), and the size of your enterprise.
A free or open-source tool might be suitable in a low-risk, small business environment, in which case Terminals is a good choice. For a large enterprise or a company with sensitive data, invest in a professional tool such as Dameware Remote Support or Dameware Remote Everywhere.
There are many remote desktop apps out there, but the right one for you could depend on why you need remote PC access in the first place. Find out which solution is best for you!
Remote PC access software, also known as remote desktop or just remote access, lets you remotely control a computer or device from another device. You’ll see the screen of the remote device and be able to control it as if you were using it in person.
There could be several reasons why you need remote access. Perhaps you need to provide a family member with support. Or you need to access your computer while traveling.
Whatever the use case, you should choose the remote PC solution that is best catered to your needs. Here are the best remote PC access solutions of 2020 per each common use case.
Use Cases
- Best for personal use
- Best for working remotely
- Best for supporting friends and family
- Best for on-demand remote support to any device
- Best for unattended access to your managed computers
BEST FOR PERSONAL USE
If you’re just remoting into your Windows or Mac computer from another device for your own personal use, then Splashtop Personal is the best app for you. This free remote PC app lets you access your computer from another computer over the same local network.
Plus, with the Anywhere Access Pack add-on you can remotely access your computers from anywhere in the world! All you’d need is an internet connection to connect. Download embedded video mac. You’ll be able to access your personal computer wherever you go, and you won’t ever need to bring it with you.
Key Details
- Website: /personal
- Price: FREE *
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS, or Android device.
- Remote into any Windows or Mac computer.
* The Splashtop Personal app is free for most devices. There is a nominal charge for the iPad and iPhone versions. Anywhere Access Pack is $4.99/month or $16.99/year.
How It Compares To Alternative Solutions
Unlike other remote access products for personal use, Splashtop Personal doesn’t limit how many remote sessions you can make or limit your access time. You’ll get unlimited remote access to your computers with Splashtop. You’ll be able to control your remote desktop, open any files, and run any application as if the computer was right in front of you. Plus, Splashtop Personal is powered by the same award-winning engine found in Splashtop’s business products, meaning you’ll get the fastest and most secure remote PC access.
BEST FOR WORKING REMOTELY
Working remotely can open many doors to you in terms of flexibility and productivity. But it can also create additional headaches if you don’t have the right tools at your disposal. When looking at features, pricing, security, and remote connection speeds, there’s no better solution than Splashtop Business Access.
In addition to giving you fast and secure remote control over their computers from another computer, tablet, or mobile device, Splashtop Business Access also has a wide range of features geared towards helping business professionals. With Splashtop Business Access, you can file transfer between devices, remotely print documents from the remote computer to a local printer, view multiple monitors at once, and more.
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Key Details
- Website: /business
- Price: Starts at $5/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS, Android, or Chromebook device.
- Remote into any Windows or Mac computer.
How It Compares To Alternative Solutions
When it comes to pricing, it’s not even close. Splashtop Business Access saves users hundreds of dollars when compared to other remote PC products. In fact, you could save up to 80% when you choose Splashtop over LogMeIn Pro and GoToMyPC, or save nearly 90% on your cost when compared to TeamViewer*. And you’ll get more top features when compared to RemotePC.
BEST FOR SUPPORTING FRIENDS AND FAMILY
If you’re the go-to person your friends and family call when they’re having computer, tablet, or smartphone issues, then the best remote access solution for you is Splashtop SOS Friends & Family. With it, you can have instant access to any device with a simple session code.
Key Details
- Website: /sos-friends-family
- Price: $7/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS or Android device.
- Remote into any Windows, Mac, iOS, or Android device.
How It Compares To Alternative Solutions
What makes this solution stand out from the crowd is that it gives you remote access to mobile devices. Other remote access products cost an arm and a leg for access to tablets and smartphones. With SOS Friends & Family, you can access and unlimited number of devices to provide instant support to your friends and family. Others, such as TeamViewer, charge extra for access to mobile devices.
BEST FOR ON-DEMAND REMOTE SUPPORT TO ANY DEVICE
Help desks and IT support professionals can leverage the same remote access technology mentioned above to provide instant support to their customers. Instead of traveling to a customer to troubleshoot their device or trying to talk them through it over the phone, technicians can simply remote into the device to provide support the moment it’s needed. This greatly reduces time and costs for help desks.
Splashtop SOS is the best remote access solution for this use case.
Key Details
- Website: /sos
- Price: Starts at $17/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS or Android device.
- Remote into any Windows, Mac, iOS, or Android device.
How It Compares To Alternative Solutions
While most remote access products are designed to give you unattended remote access to a set amount of your computers, Splashtop SOS gives you access to an unlimited number of devices, so you can be able to provide support to all of your customers’ devices.
Similar products, including TeamViewer*, LogMeIn Rescue, and GoToAssist, can cost 50% or more than Splashtop SOS, despite having the same top features. Plus, Splashtop SOS includes access to mobile devices, while the alternatives listed above charge extra for that.
BEST FOR UNATTENDED ACCESS TO YOUR MANAGED COMPUTERS
MSPs and IT teams are expected to maintain and support their clients’ computers and servers. If you fall into this category, then you need a remote PC solution that gives you access to these computers remotely at any time, even without an end user present.
Splashtop Remote Support is the best remote PC access solution because it gives you the tools needed to support all your clients’ machines at scale. You’ll be able to complete your day-to-day IT tasks with ease.
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Not only will you get unlimited access to your customers’ computers, you can also work from the office or home thanks to Splashtop’s remote desktop apps for computers, tablets, and mobile devices.
Key Details
- Website: /remote-support
- Price: Starts at $25/month
- Supported Devices / Operating Systems
- Remote from any Windows, Mac, iOS or Android device.
- Remote into any Windows or Mac computer.
How It Compares To Alternative Solutions
Splashtop Remote Support costs less and has the same top features found in similar products, including LogMeIn Central. In fact, you can save 70% to over 80% with Splashtop Remote Support instead of LogMeIn Central. Plus, Splashtop won’t raise your prices yearly like LogMeIn has been known to do.
Remote Access For Macs
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Interested in learning more about the best remote PC solutions for you? Check out Splashtop’s list of products so you can get started with a free trial of the solution that’s best for you:
Remote Access App For Mac
* Source: TeamViewer US web site $49/month ($588/yr) list price for Single User plan, Dec 2019.